Find answers quickly or reach out — we usually reply within one business day.
Answers to the most common questions about getting started, kids login, rewards, and privacy.
View FAQCan't find what you need? Send us a message and we'll get back to you within one business day.
Send an emailRequest permanent deletion of your account and all associated data. Processed within 30 days.
Request deletionAccount & Family
Creating your family space, inviting co-parents, managing your account.
Kids Login
6-digit codes, anonymous sessions, re-generating access for your child.
Routines & Tasks
Building routines, editing tasks, using templates, syncing with co-parents.
Rewards & Points
Setting up your reward catalogue, point values, and letting kids redeem prizes.
Privacy & Ads
How data stays private, how Kidoz advertising works, and your rights.
We're a small team. Email support is available Mon–Fri and we aim to respond within one business day.